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How long has DigiCamPix been in business?
DigiCamPix was
established in 2002.
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Is DigiCamPix licensed and insured?
Yes, we are
currently licensed in the state of North Carolina
and hold a general liability insurance policy to
protect our customers and ourselves. Specific
information can be provided upon request.
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Do you have any references we may contact?
Yes, please contact
us and we will furnish you with our reference
list.
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What file formats do you provide your clients?
All electronic
files are provided in .tif format at 300 DPI in
the RGB color space. We can provide any format
you prefer such as .jpg, .png and in any color
space preferred such as sRGB for website usage.
Just let let us know your preferences prior to
post processing your photographs.
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Does DigiCamPix offer a private client login area
for viewing proofs?
Yes, once an
assignment is accepted and the photograph package
is completed all clients are e-mailed a private
user login and password to access their
photographs.
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Are the files in the private client viewing area
the full resolution files?
Yes and No. Initially all the files are low
resolution "proof packages" designed for viewing
only. Once our clients approve their package and
payment is made, the full resolution package is
placed in the viewing area in .ZIP format for
easy downloading.
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How long does it take to receive our final
photograph package?
Each of our clients
requirements are unique, depending upon the size
and complexity of the project lead-times may
vary. However, once the shoot is completed, our
goal is to have all jobs completed and delivered
to our clients within ten days. If rush orders
are required we are very flexible and can work
with you to meet your deadline. Please contact us
for details.
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What forms of payment do you accept?
We currently accept
business checks, bank money orders and postal
money orders. We do accept personal checks,
however, there is a seven day waiting period for
your check to clear prior to delivery of your
final photograph package.
